Per the Refund Policy, deposits and payments made towards your trip are non-refundable for any reason.
Romance Travel Group cannot be held responsible for the decisions of the Couple should they choose to cancel or reschedule their wedding group room block. If the Couple cancels or reschedules their wedding, all rooms booked will be subject to the terms of the cancellation or reschedule. Cancellation or reschedule changes may include, but are not limited to, changes to travel dates, destination, resort, room category availability, rate increases, cancellation policies, and payment deadlines. Changes to the group made by the Couple do not change the Refund Policy
Cancel Insurance
We believe that your upcoming trip is a significant investment which you should protect, and therefore strongly recommend accepting Cancel Insurance. With Cancel Insurance, you can cancel up to the day before departure for any reason. Simply call us or the number in your travel documents at any time prior to the day of departure to confirm your cancellation and receive a complete refund, minus the cost of the insurance. Once the Cancel Insurance policy is purchased, it cannot be canceled, refunded or transferred. For guests sharing a room, if one person in the room accepts insurance, everyone else in the room must also have insurance. Cancel Insurance is only available at the time of deposit and covers your room reservation only. If you decline Cancel Insurance when making your initial reservation, you will not be able to add it later.
Per the Refund Policy, all payments may be non-refundable if Cancel Insurance is declined. If you would like a more comprehensive travel insurance policy that includes coverage for things like medical emergencies, lost luggage, evacuation, trip delay and the like, you will need to purchase a policy from Allianz, Travel Guard or another travel insurance provider of your choice. If you have questions about travel insurance, please ask us!
New rooms booked after the final payment date are not eligible for Cancel Insurance.
Cancel Insurance is $195 per person.